FAQ

Who can apply for a FDW?

 

Can I employ maid from any country?

 

What is the current levy? 

 

What are the criteria to eligible for levy concession?

 

Can I claim tax relief for maid levy?

 

Can I get refund on the maid-levy paid during the period that my maid goes on home leave?

 

Do I have to pay the maid salary when she goes on home leave?

 

What is a security bond? 

 

Can I avoid making the $5,000 security deposit? 

 

What medical checks are necessary for my maid? 

 

Am I responsible for the medical expenses of the maid?

 

Must I attend the Employers' Orientation Programme? 

 

Can I be exempted from attending the Employers' Orientation Programme? 

 

Who conducts the Programme and where are the Programmes conducted?

 

Where can I find out all the details about the Employers' Orientation Programme? 

 

What are some of the offenses committed by Employers?

 

What is the Settling-In Programme (SIP)?. 

 

Why must Foreign Domestic Workers (FDWs) attend the Settling-In Programme (SIP)?

 

How much does the Settling-In Programme (SIP) cost? Who has to bear the course fees? 

 

Who are the training providers for the Settling-In Programme (SIP) and where is it conducted? 

 

How can employers check if their Foreign Domestic Workers (FDWs) must attend the Settling-In Programme (SIP)? 

 

The SIP is conducted in the FDWs' native languages, such as Bahasa Indonesia, 

 

Can my FDW be exempted from the Settling-In Programme (SIP)? 

 

A first-time FDW is one who:

 

What happens to Foreign Domestic Workers (FDWs) who do not attend the Settling-In Programme (SIP)? 

 

I am a foreigner and am bring in my own Foreign Domestic Worker (FDW) directly. Must my FDW attend the Settling-In Programme (SIP)?

 

Who can apply for a FDW?
All Singapore citizens, Permanent Residents and expatriates (holding valid employment or work passes), having a valid reason to employ a Foreign Domestic Worker (FDW) at their residence, are eligible to apply but subject to MOM approval. For expatriate employers, they have to declare that their family members are living with them upon application.

 

Can I employ maid from any country?
No, you can only employ maid from MOM (Ministry of Manpower) approved source of countries for FDW (Foreign Domestic Workers). The countries are: Malaysia, Philippines, Indonesia, Thailand, Cambodia, Myanmar, Sri Lanka, India and Bangladesh. 

 

What is the current levy? 
Employers are required to pay a Foreign Domestic Worker (FDW) monthly levy of $265 (normal) or $60 (concessionary). Levy charges begin on the fifth day after the FDW arrival in Singapore, including the day of arrival.
Levy Payment should be made via GIRO only. The FDW's Work Permit (WP) will be cancelled if the employer fails to maintain a valid GIRO account. Employers can view their levy bills online using the Internet Foreign Worker Levy Billing (iFWLB) System via SingPass.

 

What are the criteria to eligible for levy concession? 
An employer is eligible for low levy for each FDW (max. for two FDWs for each household) if he/she satisfies conditions set by MOM. Generally, a household that has a child/grandchild who is a Singapore Citizen below 16 years old or an elderly (Employer/Spouse/Parent/parent-in-law/grandparent/gandparent-in-law) who is a Singapore Citizen aged 65 years old or above may be eligible to apply low levy but subject to MOM approval. Besides, a household living a person with disability may also be eligible for levy concession

 

Can I claim tax relief for maid levy?
You can claim tax relief if: 
1. you are a married woman and has elected for separate assessment; or 
2. you are married and your husband is not resident in Singapore; or 
3. you are separated or divorced or widowed and living with your unmarried child for whom you can claim child relief. 
The relief is two times the amount of maid levy paid for one maid. It can only be set off against the earned income of the wife. Single taxpayers are not eligible for this relief. You can get the relief even if the levy is paid by the husband.


Can I get refund on the maid-levy paid during the period that my maid goes on home leave? 
Yes, you can get refund for the maid-levy paid for the period your maid is not in Singapore. You can go to any CPF branch, and produce your maid's passport to support your claim for refund. 

 

Do I have to pay the maid salary when she goes on home leave? 
Yes, employer is to pay home leave (including return air ticket) of at least 14 days if both parties agree to extend the contract. 

 

What is a security bond? 
Employer is responsible for the repatriation of the maid. You are required to post a security deposit (bond) of $5,000 per maid with the Work Permit Department, MOM. If you fail to repatriate the maid after cancellation of her work permit, you risk losing the $5,000 security deposit (bond). 

 

Can I avoid making the $5,000 security deposit? 
Yes, you can purchase an insurance policy with various options from Anda, NTUC Income, and others to avoid making the $5,000 deposit. However, you may (depending on the insurance package and options you purchase) still be liable for the $5,000 if you fail to repatriate the maid.

 

What medical checks are necessary for my maid? 
Within 14 days of your maid arrival to Singapore, she must undergo a medical examination, and certified fit. Thereafter, the maid is required to undergo six-monthly medical screening, for VDRL, pregnancy, and HIV.

 

Am I responsible for the medical expenses of the maid?
Yes, as an Employer, you are required to bear the full cost of the medical care, including hospitalization. It is advisable to have insurance coverage for hospitalization expenses for your maid. Depending on the options you choose when purchasing personal accident insurance coverage, it may have been included. If not, you can always contact the following insurance companies like Anda, or NTUC Income. 

 

Must I attend the Employers' Orientation Programme? 
In general, if you have not employed a maid before, you must attend a 4-hour Employers' Orientation Programme before you submit your Work Permit application for your maid. 

 

Can I be exempted from attending the Employers' Orientation Programme? 
Only if you have valid reasons, for example, medical reason or disability. In this case, you must submit a form to exempt from taking the Programme. 

 

Who conducts the Programme and where are the Programmes conducted? 
Currently, PSB Corporation and Singapore Polytechnic conduct the Programme. Singapore Polytechnic also offers an on-line version of the Programme. 

 

Where can I find out all the details about the Employers' Orientation Programme? 
Please visit
MOM website. 

 

What are some of the offenses committed by Employers? 
Offenses committed by Employers (Extracted from MOM Guide) 

  • In March 2002, an employer received a five-year jail term for abusing her19-year-old FDW. For over 20 days, the employer scalded the FDW with boiling water, poked her thighs with a pair of scissors and hit the back of her head with the back of a chopper. 

  • In July 2002, an employer who physically abused his FDW and caused her death was sentenced to 18 years in prison and 12 lashes of the cane. At her death, the FDW was found to have multiple scars and injuries. 

  • In July 2006, an employer was fined $2,000 for asking her FDW to climb and prune a 6-metre mango tree in her yard. 

  • In October 2004, an employer who failed to pay her FDW for almost two years was fined $3,000. She was also ordered by the court to pay her FDW the outstanding salary owed to her, which amounted to $3,580. 

  • In September 2006, an employer instructed her FDW to climb out of the window of her 18th storey apartment and stand on a narrow ledge to clean the windows. 

  • The employer was convicted for breach of the Work Permit Conditions and fined $3,500

  • In September 2005, an employer deployed her FDW to help out at her food stall from 10am to 6pm from Monday to Friday. The FDW’s duties at the stall included serving customers, collecting money from customers and packing food. The employer was charged for illegal deployment and fined $3,000. Her security deposit of $5,000 was also forfeited. 

  • In February 2006, an FDW fell eight stories to her death when hanging laundry on a narrow ledge. The employer claimed that it was her mother-in-law who had instructed the FDW to climb onto the ledge. The court rejected her claim and ruled that as the legal employer, she should bear the “ultimate responsibility” for the FDW’s safety. The employer was sentenced to two weeks in jail.

 

What is the Settling-In Programme (SIP)? 

The SIP is a mandatory one day programme for all first-time FDWs, prior to deployment. The SIP aims to better orientate and equip FDWs with basic knowledge about living and working in Singapore. It includes modules on:

  •  Introduction to Singapore; 

  •  Conditions of employment; 

  •  Safety at home; 

  •  Safety in other areas; and 

  •  Relationship and stress management 

The Safety Awareness Course will be subsumed under the SIP. The SIP will be conducted in the FDW's native language, to maximize understanding and retention.

A first-time FDW is one who:
§ Has no employment record with MOM's Work Pass Division; or 
§ Has Work Permit records with MOM but did not collect her Work Permit cards 
previously. This includes Foreign Domestic Workers who have worked in Singapore for brief periods in the past, or who have applied for Work Permits but did not eventually work in Singapore. 

 

Why must Foreign Domestic Workers (FDWs) attend the Settling-In Programme (SIP)? 
The SIP will better orientate first-time FDWs by equipping them with basic knowledge about living and working in Singapore. This will include modules on how to manage stress and adapt to working in a foreign, urban environment. These will help FDWs adapt better to working in local households and foster better working relationships with their employers. First-time FDWs must attend the SIP within three working days of their arrival in Singapore, excluding the day of arrival.
Working days are Monday to Saturday, excluding Sunday and Public holiday.

 

How much does the Settling-In Programme (SIP) cost? Who has to bear the course fees? 
The SIP costs $75 (including GST) per FDW. The cost of the SIP will be borne by the FDW employer.

 

Who are the training providers for the Settling-In Programme (SIP) and where is it conducted? 
The Ministry of Manpower has accredited two training providers to conduct the SIP, and they are:

  •  Grace Management And Consultancy Services Pte Ltd (GMCS), working in partnership with the Foreign Domestic Worker Association for Skills Training; and 

  •    ECON Careskill Training Centre (ECTC) Pte Ltd, part of the ECON Healthcare Group 

  •    The details of the respective training providers are as follows:

  •  Grace Management And Consultancy Services Pte Ltd (GMCS), working in partnership with the Foreign Domestic Worker Association for Skills Training 

 

How can employers check if their Foreign Domestic Workers (FDWs) must attend the Settling-In Programme (SIP)? 
The Work Permit system keeps a record of employers and their employment history. The system will identify which Foreign Domestic Workers (FDWs) are new to Singapore. 
Employers and Employment Agencies (Eas) will be informed of this requirement in the 'Letter of Notification to bring FDW into Singapore'.
Employers can check if their FDW is required to attend the SIP via WP Online.What languages will the Settling-In Programme (SIP) be taught in? 

 

The SIP is conducted in the FDWs' native languages, such as Bahasa Indonesia, 
Myanmese and Tagalog. SIP will also be conducted in English. You may wish to check with the training providers on the schedules for the SIP classes.

 

Can my FDW be exempted from the Settling-In Programme (SIP)? 
All first-time FDWs are required to attend the mandatory SIP within the first three working days of arrival in Singapore, excluding the day of arrival.Working days are from 
Monday to Saturday, excluding Sunday and Public holiday.

 

A first-time FDW is one who:

  •  Has no employment record with MOM's Work Pass Division; or 

  •  Has Work Permit records with MOM but did not collect her Work Permit cards previously.

This includes Foreign Domestic Workers who have worked in Singapore for brief periods in the past, or who have applied for Work Permits but did not eventually work in Singapore. 

As the SIP is a mandatory programme, no first-time FDWs will be exempted. The SIP is focused on adapting FDWs to working and living in a foreign environment, especially on observing work safety. FDWs will also learn about their rights and responsibilities while working in Singapore, as well as relationship and stress management. The SIP will help FDWs be better oriented and adjusted when starting work at your household, which can help reduce conflicts and accidents at the workplace.

 

What happens to Foreign Domestic Workers (FDWs) who do not attend the Settling-In Programme (SIP)? 
FDWs who fail to attend the SIP within three working days of arrival in Singapore, excluding the day of arrival, will not be issued their Work Permits and will be repatriated.
Working days are Monday to Saturday, excluding Sunday and Public holiday.

 

I am a foreigner and am bring in my own Foreign Domestic Worker (FDW) directly. Must my FDW attend the Settling-In Programme (SIP)? 
If your FDW is a first-time FDW in Singapore, she is required to attend the SIP.
A first-time FDW is one who:

  •  Has no employment record with MOM's Work Pass Division; or 

  •  Has Work Permit records with MOM but did not collect her Work Permit cards previously.

This includes Foreign Domestic Workers who have worked in Singapore for brief periods in the past, or who have applied for Work Permits but did not eventually work in Singapore. 

The SIP is focused on adapting FDWs to working and living in a foreign environment, especially on observing work safety. FDWs will also learn about their rights and responsibilities while working in Singapore, as well as relationship and stress management. The SIP will help FDWs be better oriented and adjusted when starting work at your household, which can help reduce conflicts and accidents at the workplace.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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